Privacy Policy

Effective Date: September 25, 2025

SunnyBear.my (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our app.

1. Information We Collect

• Personal details (name, email, phone number).
• Mental health test results (PHQ-9, MBTI, EQ, CAST, BFI).
• Session history with consultants.
• Device information (app version, OS type).

2. How We Use Your Information

• To provide counseling, tests, and app services.
• To improve app performance and user experience.
• To send reminders, notifications, or updates.
• To ensure safety and quality of support.

3. How We Protect Your Data

Data is encrypted and stored securely. We do not sell your data to third parties. Access is limited to authorized staff only.

4. Your Rights

You can request access, correction, or deletion of your data. Contact us at support@sunnybear.my.

5. Third-Party Services

Our app may link to external resources (e.g., YouTube videos). These services have their own privacy policies.

6. Contact Us

If you have any questions, please email support@sunnybear.my.

Company: SunnyBear.my
Address: Kuala Lumpur, Malaysia
Email: support@sunnybear.my